January 2009

JOB OPPORTUNITIES WITH FACC CORPORATE MEMBERS:

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FACC Member job seekers interested in the following positions may contact us for more information via email: info@FACCphila.org or call: 215-545-0123. 

NEW SUBMISSION DEADLINE: 01/30/09

POSTINGS WILL BE UPDATED: 02/10/09

We reserve the right to remove postings that are not re-confirmed by email prior to the monthly submission deadline. Thanks!

A. Large French company located in Wilmington, DE is looking for an Executive Assistant.

JOB SUMMARY

Performs, coordinates and oversees office administrative duties in support of the COO.

The position provides highly sensitive support to the office of the Chief Operating Officer. Responsibilities require the exercise of independent judgment, technical knowledge of the specific area of assignment and of overall service center activities

MINIMUM REQUIRED QUALIFICATIONS:

Multi-lingual (English and French preferable), marketing skills, highly developed communication skills, proficient in customer service, knowledge of the service center business.  Business or a field related to the work and three years of lead experience in the area of assignment; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.

Must have knowledge of:

- Business aviation OEM organizational structure and functioning
- Basic supervisory principles and practices
- Exemplary customer satisfaction skills, including dealing effectively with the public, customer and vendors both in person and over the telephone
- Teamwork and developing consensus
- Creative and innovative techniques for performing assignments
- Proper English usage, spelling, grammar, and punctuation
- Business correspondence formatting
- Time management
- Computer applications related to the work
- Standard office administrative practices and procedures, including the use of standard office equipment.

WORKING CONDITIONS:

Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and to attend meetings at various sites within and away from the City; strength to lift and carry materials weighing up to 10 pounds; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.

PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS):

- Perform a wide variety of executive secretarial and administrative duties as required by daily.
- Represent the COO’s office to the internal and external customers and to vendors, associations and international and federal agencies at the request of the COO.
- Coordinate office activities and schedules; develop and recommend office procedures and systems; ensure smooth office operations.
- Review and summarize miscellaneous reports and documents; prepare background documents as necessary.
- Research and analyze projects for the COO and prepare first draft reports on routine administrative matters.
- Review and evaluate mail to identify those items requiring priority attention of the COO.
- Provide follow up to assignments given to management staff COO. - Receive and screen communications to the COO, including telephone calls and e-mail messages, and provide assistance using independent judgment to determine those requiring priority attention; prioritize, channel, and facilitate communication from department heads
- Independently respond to letters and general correspondence of a routine nature;
- Maintain appointment schedules and calendars; arrange meetings and conferences; make travel arrangements for the COO.
- Attend meetings and take minutes as directed by the COO. Customer Liaison, track post delivery follow up calls and track all open issues to closure.
- Work closely with human resources to develop a standardized employee recognition and rewards program for exceeding customer satisfaction.
- Implement standardized communication from COO to network employees

C. Call Center looking for Customer Service Representatives to handle inbound calls from consumers who have inquiries about our Client's products.

- Ability to read, write and speak French (preferably French Canadian dialect)
- Sales aptitude
- 1 to 2 years customer service and/or retail experience
- Strong verbal and written communication skills
- Computer or data entry experience
- High school diploma or equivalent required

Salary is $13.00/hr.


D. World leader in homeopathy located in Newtown Square, PA seeks an Information Technology Manager who will report to Vice President of Operations and Regulatory Affairs.

The Information Technology Manager will provide the company with vision and leadership through assessing, developing and implementing IT initiatives to align with the business strategy and global organization, including delivering, maintaining, and modifying
system software application programs and computer systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide technical leadership; recommend, design and implement global technology infrastructure projects in LAN/WAN, telephony, networking, Windows, Messaging and server management.
- Develop and implement Electronic Data Interchange strategy.
- Manage the day-to-day IT operations and directly supervise a 2-3 person IT team, ensuring efficiency and effective performance of the assigned roles/responsibilities of the IT department.
- Work closely with internal customers to understand their needs and to translate these into technology solutions.
- Utilize professional project management methods to ensure projects are delivered in full scope, on time and within budget parameters.
- Proactively identify improvement opportunities and be an ambassador to the User Community.
- Develop and monitor metrics to measure performance and availability and make necessary improvements.
- Oversee disaster recovery planning, training and documentation.
- Manage and ensure compliance with regulatory requirements, best practices, and policies and procedures. Develop and adhere to departmental SOP’s.
- Manage vendor relations ensuring selected vendors are providing optimal service and cost.
- Evaluate facility hardware and software needs and make recommendations for long-term and short-term requirements.
- Establish and direct ongoing reviews of business system requirements for solutions, taking into account global guidelines, technology readiness, ROI, transition from current methodologies and objectives.
- Act as a liaison between headquarters in France and the corporate office in the United States.
- Participate in the development of global IT solutions.
- Supervise the knowledge transfer and implementation of global IT solutions in the United States.
- Maintain U.S. management awareness of global IT strategy and solutions.
- Budget development and management.

REQUIREMENTS:
- Bachelor’s degree in Computer Science, Business Administration, or related field is required.
- Master’s degree is preferred, but not required.
- Must have 7 years information systems experience, minimum 5 years of management experience.
- Knowledge of Windows, VMS/Unix.
- Experience with EDI systems development is desirable.
- Decision-making abilities and desire to collaborate with diverse individuals.
- Financial acumen and resourcefulness.
- Supervisory/mentoring skills.
- Ability to travel domestic (primarily) and international (occasionally) locations (up to 30% travel required, equivalent to 5-6 trips annually), which may include overnight and/or weekend travel
- Fluent in French (Required).

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel, reach with hands and arms, and talk and hear. The employee is frequently required to stand and walk.
The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

KNOWLEDGE, SKILLS AND ABILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Analytical—the individual exhibits strong problem-solving skills, and has experience writing root cause analysis reports and developing efficient network operations procedures.

Problem-solving—the individual has the ability to quickly identify the root cause of a complex network problem, as well as the ability to train the staff to do the same.

Communication—the individual speaks clearly and persuasively in positive and negative situations, demonstrates group presentation skills and participates in meetings.

Delegation—the individual delegates work assignments, sets expectations, monitors delegated activities, inspires and motivates others to perform well, and accepts feedback from others.

Managing people—the individual takes responsibility for subordinates' activities, makes self available to staff, provides regular performance feedback, develops subordinates' skills and encourages growth.

Quality management—the individual looks for ways to improve and promote quality, and demonstrates accuracy and thoroughness.

Judgment—the individual displays a willingness to make decisions, exhibits sound and accurate judgment, and makes timely decisions.

Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.

Ability to interact effectively with other technical and non-technical resources.

Ability to quickly establish comfortable and effective working relationships.


E. Executive Administrative Assistant. Leading worldwide producer of abrasives, building materials, high-performance plastics, insulation, flat glass, glass containers, piping, reinforcements and industrial ceramics with sales of approximately $52.2 billion in 2006, and currently with more than 200,000 employees in 49 countries, is looking for an Executive Administrative Assistant.

This position reports to the Chief Executive Office and provides administrative and secretarial support. This position is highly involved in executive office operations and is critical to ensuring optimum organization and efficiency for the CEO. This position will serve as the primary contact for the CEO. Duties include complex scheduling and travel arrangements domestically and internationally, identifying and tracking action items and performing follow-up with CEO or appropriate party. This position will maintain and develop improved filing systems (electronic and paper). The Executive Assistant is responsible for screening correspondence and calls and responding or directing to appropriate parties for response. In addition the Executive Assistant will need to predict, anticipate and execute on the business needs of the CEO.

KNOWLEDGE/EXPERIENCE: The qualified candidate must be poised and polished professional with progressive experience supporting executive level management with a minimum of 5 years experience supporting a senior executive. A successful candidate will have a minimum High School Diploma with some college coursework preferred.

Requirements:

• Must be able to predict, anticipate and execute on the business needs of the CEO.
• Must be able to effectively manage multiple tasks and deadlines, prepare and proof correspondence for content and grammatical correctness.
• It is necessary that this individual possess attention to detail and strong follow through.
• Most importantly, this individual must possess the competence, initiative and business savvy necessary to support the executive at the highest level.
• This person must be able to handle information that may be highly sensitive or confidential in nature.
• Because of regular interaction with parent company headquartered in Paris, fluency of French or renaissance language is a plus.
• Must be highly proficient in Microsoft applications to include Power Point, Excel and Project or Task Management tools. Able to enhance visual presentations using PowerPoint.
 

F.  Jr. Sales Support Representative. Leading worldwide producer of abrasives, building materials, high-performance plastics, insulation, flat glass, glass containers, piping, reinforcements and industrial ceramics with sales of approximately $52.2 billion in 2006, and currently with more than 200,000 employees in 49 countries, is looking for a Jr. Sales Support Representative

General Function:

To provide sales support through receiving and qualifying phone calls from customers and potential customers (contractors, architects, remodelers, distributors, and homeowners, etc.) regarding product or project inquiries. This position is an arm to the Sales organization in that it establishes leads for sales and distributor customers. The position is responsible for maintaining and updating a database of all calls received, actions taken, and disposition of leads. This position is responsible for literature and sample fulfillment as requested. This position also supports the marketing organization in providing activity reporting and responses to the respective marketing organization relative to advertising and other merchandising strategies.

Responsibilities:
50% Qualifying inbound phone calls from architects/builders
25% Data entry, capturing pertinent information. Generate leads/referrals.
15% Literature/sample fulfillment
10% Outbound phone calls, lead follow-up, inquiry requests

Requirements:
• Bachelor’s degree preferred. Without a degree, a minimum of 2-4 years’ customer service or call-center experience.
• Must be enthusiastic and confident.
• Computer proficiency required.
• Excellent communication and problem-solving skills required.
• Must have the ability to seek out information needed to service the many diverse questions and requests.
• Ability to work as a team member.
• Must be willing to learn all product categories in order to service the consumer community.

                 
G. Marketing Coordinator. World leader in homeopathy including over 3,700 employees dedicated to research, education, manufacturing, marketing and distribution of a comprehensive line of homeopathic medicines is currently seeking to fill a new position for a Marketing Coordinator. The position will be based out of our corporate office in Newtown Square, PA.

We are looking for someone to work with the daily activities in the Marketing Department and also assist with supporting activities of Marketing Manager, and Marketing Director.
Some duties will include:

- Assist with the organization Web site: pictures, copy, Coordinates and implements marketing communication projects with responsibilities that include special events management, advertising, and creating brand awareness.
- Organizes the preparation of proposals and presentations using marketing resource materials such as brochures, data, slides, photographs, and reports.
- Assists with daily operation of the marketing group, ensuring smooth and efficient workflow.
- Develop and nurture relationships with print and broadcast media within the framework of an overall media strategy.
- Understands and uses marketing material production processes.
- Maintains compliance with the vendor contract monitoring procedures.
- Manages budgets within specified company guidelines and procedures.
- Prepares and formats reports using data gathering techniques and established tracking standards.
- Tracks and measures the effectiveness of marketing materials.
- Coordinates tradeshows
- Maintains client database(s)
- Researches new markets
- Develops and maintains new client marketing database
- Reviews and produces marketing materials
- Other duties as assigned

H. Sales Manager/Installation Specialist. Manufacturer of plastics products in Berks County has a brand new position open in sales and installation of our new and innovative lines of wall and ceiling coverings.

We are looking for someone to promote and sell these products and develop test installations. Previous experience in selling secondary building products and a bachelor's degree in a technical discipline are required. Previous experience running installation/educational clinics to contractors is desired.

You will be selling to dealers, end-users, specifiers and the Architect and Designer community. Must be outgoing, great in Math and proficient in MS Excel. The ideal candidate will be located in the Mid-Atlantic area. Must be willing to travel overnight 50% of the time and be mobile and open to new assignments with career advancement. We offer excellent compensation, benefits and potential for advancement.

I. National Accounts Manager - Home Organization. Manufacturer of plastics products in Berks County has a brand new position open in national accounts management for its Home Organization division reporting to the VP Sales and Marketing.

We are looking for someone to sell our products to mass retailers and home centers at the national level. A bachelor's degree is required as well as high level negotiation skills and previous experience selling to mass accounts on the national level. Must be able to think strategically and open doors to new accounts. Must be located in the Mid-Atlantic area and be willing to travel overnight 50-60% of the time. Should be mobile and open to new assignments with career advancement. We offer excellent compensation, benefits and potential for advancement.

J. Beauty Product Development, Manufacturing and Packaging company located in Malvern, PA is seeking a Corporate Account Sales Representative for its health & sport nutrition ingredients manufacturing division.

Requirements:

• 2 years minimum of 1:1 sales experience.
• Experience with food and nutrition ingredients a Plus!
• Second language (Spanish, Arabic, Mandarin) a definite Plus!
• Travel required – All expenses covered.
• Excellent verbal and written communication skills within an organization.
• Computer literacy.
• Ability to work independently.

Compensation:

• Commission plus Base salary of $50K. 2^nd year potential earning: $100K.
• Laptop, Cell phone, Car Allowance, corporate card, routine car maintenance.
• Health coverage.
• Comprehensive and hands on training upon hire.

K.  Field Customer Service Manager

A French Direct Selling Company developing and selling certified Organic cosmetics and Green Household products is seeking for its new subsidiary in the Philadelphia area, a Leader in the Field Sales Service Department.  The Manager will assist the company’s sales representatives in the day-to-day operation of their business while supporting and protecting the company's interests.

SPECIFIC ACCOUNTABILITIES

·         20% Assist in the development and documentation of department procedures.

·         20% Lead and train department personnel

·         20% Assist in department communication and implementation

·         10% Evaluate and manage the efficiencies of department and department personnel

·         5% Coordinate field issues with corporate staff

·         5% Respond promptly to all inquiries

·         5% Process and document all communication in and out of department in a timely manner

·         5% Conduct bi-weekly new representative calls

·         10% Other duties as assigned

EDUCATION AND EXPERIENCE

·         Customer service experience. 

·         Excellent phone and communication skills. 

·         Proficient in word and email.

·         French language skills

In addition to the role of Field Customer Service Manager role, the candidate will assist the General Manager (French) in all aspects of  business implementation in the US.

L.  PROJECT SALES MANAGER sought for the Center City Philadelphia office of a French company specializing in the translation of patient questionnaires (PRO) that are used in international medical research.

In association with the Project Sales Director, the Project Sales Manager will be responsible for writing and negotiating business proposals concerning the translation of PRO questionnaires with our clients, American pharmaceutical laboratories.

The position duties include:

- Prepare project offer analysis.

- Develop client specific presentations and proposals (methodology, costs, deadlines, etc).

- Write detailed specifications and documentation.

- Manage client negotiations to contract acceptance.

- Coordinate and manage operational team briefings.

- Coordinate and attend client meetings.

- Additional project work, as assigned by Project Sales Director.

Education: Bachelor’s degree in linguistics or related field, with 3-5 years related experience.

Required Skills and Experience:

- Experience in the sales process, planning and negotiating business proposals.

- Ability to analyze the level of difficulty of text to be translated.

- Strong project management experience with proven track record of meeting project deliverables.

- Excellent oral and written communication skills.

- Fluency in more than one language, and strong aptitude in linguistics and language translation is preferred.

- Ability to analyze and synthesize data.

- Ability to interact confidently with members of clinical and scientific teams and clients.

- Excellent interpersonal skills, with experience interacting with international clients.

- Excellent computer skills (Word, Excel, Internet).

- Self-motivated, resourceful team player with excellent organizational skills, attention to detail, and ability to perform multiple tasks.

- Ability to train in France for up to 3 months upon hire date.

- Experience with business proposals in translation agencies ideal.

Posted 11/18/08

M. Multi-lingual Service Professional sought by 100-year-old international company that has experienced outstanding growth, and innovation in the Intellectual Property industry.  We work with the largest corporations, law firms and financial institutions in the world to help them manage and protect their internet brands, trademarks and related assets. 

Our purpose is to be an enduring and profitable company.   We strive to provide superior services and products while creating an environment where our people can stretch their capacity to grow and develop their career. 

We currently have an opening in our Wilmington, DE HQ's for a multi-lingual Service professional to assist our international customers.     

Responsibilities include:

• Sales Support for our international accounts (handles service issues, invoicing questions and research for individual client requests)
• Working with clients in our domain names, trademarks and brand protection business to help them protect their intellectual property
• Taking and fulfilling orders, partnering with our clients to become their trusted advisor.
• Providing excellent customer service to both internal and external clients
• Work with vendors to resolve technical issues and identify new revenue opportunities/enhancements to product offerings
• Assist Product Manager with problem-solving, product development and troubleshooting

The ideal candidate will offer:  

• Ability to fluently write, read and speak in French, German, Italian or Spanish
• Excellent computer skills
• Initiative and strong desire to work for a dynamic organization
• A proven track record of working well with teams and involving detail oriented responsibilities.
• A proven commitment to, and experience in providing, excellent customer service 
• Excellent communication and organizational skills
• A demonstrated ability to think quickly and to resolve problems
• A strong record of producing quality results
• An understanding that his/her success is interdependent with the success of his/her team, and a commitment to do everything possible to ensure the team's success.

WHAT CAN WE OFFER YOU? 

A challenging and rewarding career!

A supportive, growth-oriented environment that wants your ideas on how to succeed and improve!

Annual bonus program recognizing individual performance

Profit Sharing Plan

An important role within our organization that is event-centered, not task oriented!

 Excellent benefits for you and your family! - 401(k) with employer match 

Medical/Dental/Life insurance--Spouse and dependent life - 18 paid days off accrued in first year - 7 paid holidays - Tuition Reimbursement - AND MORE!

Posted 12/04/08 

N. Sales Account Executive – sought for the London office of a 100-year-old international company that has experienced tremendous growth and innovation in Corporate Identity Protection, a business which encompasses domain name management, brand monitoring and trademarks. The Company is a global leader and the single source provider to secure, promote and protect the intellectual assets of our clients.  We strive to provide superior services and products in an environment that supports your career growth. 

The role:

We are currently seeking a motivated Sales Professional to drive revenue by sourcing new business for the Corporate Identity Protection (intellectual property) group in our French-speaking territories.  The Sales Professional will focus on hunting and closing new sales opportunities within both corporations and law firms with account potential in excess of $10k.   This position is located in our London office. 

The ideal candidate will offer us:

• A minimum of five years of consultative sales experience in the technology or legal industry, with track record of closing deals in excess of $50k.
• Ability to fluently read, write and speak French and English.  
• A history of developing trusted relationships with corporate decision makers.

• Proven track record of consistent and exceptional achievement in sales to corporate level executives.
• Effective client solution and new client acquisition competencies
• Well developed administrative and territory management skills
• A passion and aptitude for hunting and consultative selling
• Excellent communication and presentation skills
   

What can we offer you?  

• Outstanding income potential –  basic salary + commissions: Opportunity to Earn 120K GBP  

·        A challenging and rewarding career!

·        A supportive, growth-oriented environment that wants your ideas on how to succeed and improve!

·        An important role within our organization that is event-centered, not task oriented

 Posted 12/04/08

O. French Bilingual - Customer Service Representative

Location: based in suburbs North of Philadelphia

We respect your individuality and passion for providing the world's best customer care. Our "Top 50 Inbound Teleservices" organization (and one of the fastest growing companies in our field), rewards your efforts with advancement opportunity, higher earnings, great benefits and a friendly, team-oriented environment.

Currently, the company is looking for Customer Service Representatives to handle inbound calls from French Canadian and English-speaking consumers who have inquiries about our Client's products.

Responsibilities include, but are not limited to:

·Up-sell products to consumers

Ability to fluently speak, write and read in French (preferably French Canadian dialect)

Sales aptitude

1 to 2 years customer service and/or retail experience

Strong verbal and written communication skills

Computer or data entry experience

High School diploma or equivalent required

Posted 12/04/08

P. Freelance Communications Consultant with 3-5 years experience: sought by pharmaceutical research and development facility in western suburbs. Candidate would work part-time and will assist the US Communications team in developing and implementing communications vehicles (events, emails, news articles, intranet content, etc.) for our employees. The job is expected to last until the end of the year, but may end earlier. English as a first language preferred; speaking French would be a plus, but is not mandatory.

Posted 3/3/2009
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FACC JOB SEEKING MEMBERS:

FACC Corporate Members interested in learning more about the FACC Individual Members listed below may contact FACC at 215-545-0123 or info@FACCphila.org

Employment Networking Online is a Benefit of FACC Membership.

Not yet an FACC Member?
Click Here to Join with a Credit Card!

If you are interested in any of the FACC Individual Members listed below, please copy and paste the information in an email to info@FACCphila.org and be sure to provide:

1. the job seeker number(s)

2. a job description for the position you wish to fill

3. your contact information and instructions for applying for the position

We will forward this information to the job seeker, then we exit the process. The job seeker(s) interested in pursuing your position will send their cover letter and resume to you directly in accordance
with your instructions.

NEW SUBMISSION DEADLINE: 01/30/09
POSTINGS WILL BE UPDATED: 02/10/09