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Meet The CEO


Ben Smith
Chief Executive Officer

Tuesday, June 20th, 2023
12:00 pm – 12:45 pm ET

Virtual Event via Zoom.
Link was emailed to registrants one day in advance.

A lively lunchtime discussion about the global travel outlook with

Benjamin Smith

Chief Executive Officer

Air France-KLM



FACC Philadelphia’s

President Emeritus

Jonathan Grode

Meet The CEO:


Benjamin Smith
Chief Executive Officer
Air France-KLM Group

Benjamin Smith has a long history and diverse experience in the world of airlines. Before becoming the Chief Executive Officer of Air France-KLM, he spent twenty years at Air Canada. 


In 1990, in parallel with his university studies, Ben began working part-time as a customer service agent at Air Ontario. In 1992, he embarked on entrepreneurship and created his own travel agency, which he successfully managed for eight years. 


In 2002, Ben joined Air Canada, designing, then heading their Tango subsidiary. He was promoted to Vice President in charge of network planning within the company, then Executive Vice President and Chief Commercial Officer in 2007, before becoming President of the Airlines (Air Canada, Rouge, Express and Cargo), and Chief Operating Officer in 2014. Then responsible for commercial activities, operations and customer service, Ben lead the company's commercial growth strategy, which was rewarded with impressive financial performance. 


In August 2018, Ben was appointed Chief Executive Officer of Air France-KLM. In December of the same year, he joined the Board of Directors of Air France-KLM.

About Air France-KLM Group:

Air France-KLM is a leader in international air transport departing from Europe. With three key areas of expertise (air passenger transport, cargo transport, and aircraft maintenance), Air France-KLM is now a major global player. With a fleet of 537 aircraft (divided between Air France, KLM Royal Dutch Airlines, and Transavia), the Group provides services to up to 300 destinations in 117 countries, mainly from central hubs in Paris-Charles de Gaulle and Amsterdam-Schiphol. In 2021, Air France-KLM transported 45 million passengers worldwide.


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